Support
Most questions answer themselves below. If yours doesn't, email support@essentialsforsafari.app — we usually reply within a day.
Getting started
I installed Essentials but I can't find it.
Open Safari → Settings → Extensions and tick the box next to Essentials. The icon appears in your toolbar — if it doesn't, right-click the toolbar → Customize Toolbar… and drag it in.
How do I add a site?
Three ways:
- Open the popup and click + in the header (or the big + on the empty grid). The Add Essential sheet lets you pin the current tab, paste a URL, or pick from any open tab.
- Right-click any link, page, or tab in Safari and pick Add to Essentials.
- Drag any link into the popup while it's open.
How do I rename, edit, or remove an essential?
- Rename: click the label under the tile and type a new name.
- Edit the URL, move to another space, toggle keep-warm, or delete: right-click the tile.
- Reorder: drag the tile.
- Delete: right-click → Delete, or drag the tile onto the trash zone that appears at the bottom of the popup while you drag.
FAQ
Is there an iPhone or iPad version?
Not yet. Safari on iOS doesn't give extensions enough surface area to do this well. We're watching every WWDC for it. iCloud sync will work the day we ship.
What versions of macOS and Safari are supported?
Essentials requires macOS 14+ · Safari 17+. We test on the latest two majors.
Can I export my essentials?
Yes — open Essentials Settings → Sync tab → Export JSON… under Manual. You get a JSON file you can re-import on another Mac or keep as a backup.
I'm seeing the wrong favicon for a site.
Essentials fetches the favicon once when you add an essential. If a site later changes its icon, the simplest fix is to delete the essential and add it again. Some sites also serve different icons to different browsers; the one we see first wins.
Sync isn't working on my second Mac.
Check the Sync tab in Essentials Settings on both Macs. iCloud sync is one toggle for the whole app, not per space. Both Macs need to be signed into the same Apple ID with iCloud Drive enabled, and the toggle has to be on. After enabling, sync usually settles within 30 seconds.
Can I use Essentials in Chrome / Arc / Firefox?
Today, Safari only — that's where it can integrate the deepest. We may consider a Chromium build if there's enough demand.
How do I get a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com and pick the Essentials purchase. We'll honor any refund Apple grants.
Keyboard shortcuts
- ⌘⇧E — toggle the popup. Configurable in Safari → Settings → Extensions → Essentials.
- ⌥1 – ⌥9 — open the Nth essential on the current page of the active space (with the popup open).
- ⌃1 – ⌃9 — switch to space N (with the popup open).
Still stuck?
Send a note to support@essentialsforsafari.app with your macOS version and a screenshot if you have one. We read every email.